Is Abby bulk-billed?
Abby Health offers 100% bulk-billed GP appointments for patients who meet Medicare’s bulk billing eligibility criteria. If you’re eligible, your consultation is fully covered by Medicare — with no out-of-pocket costs, booking fees, or hidden charges.
Patients who aren’t eligible for bulk billing can still access our services through private (paid) consultations, with pricing displayed before you confirm your booking.
Abby Health provides completely free doctor and nurse practitioner consultations for eligible patients by billing Medicare directly for each appointment. If you have a valid Medicare card and you meet Medicare's eligibility requirements, your entire consultation is covered, and you won’t need to pay anything.
How Bulk Billing Works with Abby
- You book an appointment through the Abby app.
- Your consultation takes place online via Telehealth.
- Abby bills Medicare directly for the cost of your appointment.
- You pay nothing—your consultation is completely free.
What Services Are Bulk-Billed?
✅ General Telehealth consultations with Australian-registered doctors and nurse practitioners.
✅ Prescriptions, referrals, and medical certificates provided during a consultation.
✅ Pathology and imaging referrals (note: some external providers may charge additional fees).
✅ Follow-up consultations if needed.
Are There Any Hidden Costs?
No, for eligible bulk billed appointments, Abby does not charge any booking or platform fees. The service is fully covered by Medicare bulk billing, ensuring fair and accessible healthcare for all eligible patients.
💡 You must have a valid Medicare card to access bulk-billed services. If you’re not eligible, you can still book a private consultation with one of our practitioners (fees apply). You will also still have access to the Abby Health AI symptom checker, and other features.
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