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Technical Issues & Support

What If My Camera or Microphone Isn’t Working?
Learn how to resolve camera and microphone problems for a smooth telehealth video consultation with Abby Health
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Why Can’t I Hear My Practitioner on a Video Call?
Learn how to troubleshoot and fix sound problems during an Abby Health video consultation.
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What if my phone consultation drops out?
Learn what to do if your Abby Health telehealth phone consultation disconnects and how to reconnect with your doctor.
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How do I troubleshoot my video call?
Learn how to troubleshoot video call problems, fix audio issues, and reconnect to your Abby Health telehealth appointment.
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What devices and web browsers can I use for my Telehealth call?
Learn which devices and web browsers are supported for Abby Health video and phone consultations.
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What if I have a technical issue during my appointment?
Learn how to troubleshoot common technical issues that may occur during an Abby Health video or phone consultation.
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How do I contact the Abby Support Team?
Learn how to reach Abby Health’s support team via live chat, email, or the Help Centre for technical and account assistance.
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