Conditions Abby can treat online: from tiredness and follow-ups to mental health care plans, skin checks, and the common reasons patients book with us.

July 22, 2026

How Do I Get a Medical Certificate for Work or School?

How to get a medical certificate online in Australia. What an Abby consult covers, when one is issued, valid duration, Fair Work and AHPRA rules.

July 13, 2026

Frequently Asked Questions

Is a referral guaranteed?

No. Referrals are a clinical decision. An Abby Health clinician will assess you first and only issue a referral where it is appropriate, which keeps your referral valid and your care safe.

How quickly can I get a referral through Abby Health?

Most Abby Health patients speak with a clinician the same day through the First Available queue, and scheduled appointments are available seven days a week. If a referral is clinically appropriate, it is issued digitally after the consult.

Can I choose which specialist I am referred to?

Yes. Tell your Abby Health doctor if you have a preferred specialist or clinic and they can address the referral to them. If you have no preference, your doctor can write the referral so you can use it with a suitable specialist of your choice.

Can I get an X-ray, ultrasound, CT or MRI referral online?

Yes. Abby Health clinicians can issue imaging requests online where clinically appropriate, and you can take them to your local radiology provider. Some MRI items have specific Medicare criteria, which your doctor will talk through with you.

How long does a specialist referral last?

A referral from a GP is usually valid for 12 months from your first specialist visit, and referrals for ongoing conditions can be longer. Your Abby Health doctor will set the period that suits your care.

Do I need a referral to claim Medicare rebates on a specialist visit?

Yes, in most cases. Medicare only pays a rebate on specialist fees when you have a valid referral, usually from a GP. An Abby Health GP can issue one online if it is clinically appropriate.

Search by Topic

General Practitioners

Care For You

Nurse Practitioners

Mental Health

Commonly Asked Questions

About Abby Health

Security & Fraud Protection

Technical Issues & Support

Data Privacy

App Features

Account & Profile