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Appointments
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Why does Abby ask a series of questions before each appointment?
Learn why Abby collects symptom details before your appointment and how it makes online healthcare faster, more accurate, and personalised.
February 4, 2025
What if I need a follow-up appointment?
Learn how to book a follow-up consultation with Abby Health if your doctor recommends ongoing care.
February 4, 2025
What if I have a problem during my appointment?
Learn what to do if you experience technical problems during your Abby Health telehealth appointment.
February 4, 2025
What if my doctor is late?
Learn what to do if your doctor is late for your Abby Health telehealth appointment and how to reschedule if needed.
February 4, 2025
How do I join my appointment?
Learn how to join your Abby Health telehealth appointment by video or phone without any issues.
February 4, 2025
How do video and phone consultations work?
Learn how to join a telehealth consultation with Abby Health by video or phone and what to expect during your appointment.
February 4, 2025
What happens if I miss my appointment?
Learn how to reschedule or cancel an Abby Health telehealth appointment in just a few taps. Avoid last-minute cancellation fees.
February 4, 2025
Rescheduling or cancelling an appointment
Learn how to reschedule or cancel an Abby Health telehealth appointment in just a few taps. Avoid last-minute cancellation fees.
February 4, 2025
Booking a Telehealth appointment
Learn how to book a bulk-billed telehealth appointment in minutes with Abby Health. No waiting rooms, just fast, online care.
February 4, 2025
Frequently Asked Questions
I wasn't prescribed medication or given a referral. Can I get a refund?
How long does it take to receive a refund?
What is your refund policy?
Does Abby store my credit card information?
What payment methods do you accept?
How much does a consultation cost?
