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Data Privacy

Articles
Your Data at Abby: Where It's Stored, Who Sees It
Your Abby health data is stored in Australia, accessed only by clinicians involved in your care, and governed by the Australian Privacy Principles. Here's the full picture of who sees what, and why.
Does Abby share my data with third parties?
Does Abby share my data with third parties? Plain-English answer on when data moves, who never sees it, and your rights under Australian privacy law.
How does Abby store and secure my personal information?
How Abby Health stores and secures my personal information — encryption, access controls, Australian data hosting, and the privacy laws that apply.
Can I delete my medical history?
Can I delete my medical history in Australia? How Abby Health handles account deletion, record retention, and your right to request a copy of your record.
Who can access my medical history?
Who can access your telehealth medical history in Australia, who never sees it, and how Australian privacy law controls every record access at Abby Health.
How does Abby protect my medical data?
How Abby Health protects your medical data — encryption, access controls, Australian Privacy Principles, and what to do if something looks wrong.
Frequently Asked Questions
Can I have different auto-renew schedules for different medications on Abby Health?
What happens if my payment fails on an Abby auto-renew order?
Will my Abby clinician know I'm on auto-renew?
What happens when my Abby script runs out of repeats?
Can I delay an auto-renew delivery on Abby Health?
How do I change my auto-renew delivery frequency on Abby Health?