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Articles
What Abby AI is: decision support explained
Abby AI is a decision-support tool for our clinicians. It prepares the consult and supports the doctor. It never diagnoses, prescribes, or replaces judgment.
How Abby remembers you — continuity of care
Continuity of care is what makes primary care safe. Here's how Abby carries your history across appointments, so you don't have to start over every time.
How does the AI in Abby work?
Abby AI is the medical decision-support tool behind every Abby consult. It surfaces your health history to prepare your clinician, and never diagnoses or prescribes.
Can I message my practitioner through Abby?
Can I message my doctor through Abby? We don't offer direct messaging between appointments. Your full health history travels with every clinician you see.
How do I ask Abby a medical question?
Abby AI helps you describe your symptoms clearly before your consult so your clinician arrives prepared. Learn what it does, what it doesn't do, and when.
How do I access my past appointments and records?
How to access my past appointments and records in the Abby Health app: prescriptions, referrals, test results, and your right to request a copy.
How do I use the AI-powered intake form?
How Abby Health's AI-powered intake form prepares your clinician before your consultation: what to include and why it leads to better care.
How does the symptom checker work?
Abby Health's symptom checker is a triage and intake tool, not a diagnostic tool. How the symptom checker helps you describe your condition clearly.
How does Abby remember my medical history?
Abby Health stores your full medical history and makes it available to every clinician you see. Learn how this continuity of care works and what Abby AI.
Frequently Asked Questions
Can a doctor issue a medical certificate for future dates?
Can an online medical certificate be backdated?
How long does it take to get an online medical certificate?
Are online medical certificates valid in Australia?
Can I get a medical certificate online?
Can I have different auto-renew schedules for different medications on Abby Health?