Is Abby Health an app or a website?

Abby Health is a mobile app and website, that allows you to access bulk-billed Telehealth consultations with Australian-registered Specialist General Practitioners (GP) and Nurse Practitioners (NP). The app is free to download and use, and all eligible Medicare consultations are fully bulk-billed. You can also access your medical history, prescriptions, and past consultations within the app.

Can I use Abby if I don't have a regular GP?

Yes! Abby is designed for people who don't have a regular GP or find it difficult to access in-person care. Our practitioners can help manage your ongoing health needs, provide prescriptions, and offer continuity of care through our system. Abby keeps track of your medical history, so you don't have to repeat yourself every time you book an appointment.

How does Abby compare to traditional GP clinics?

Abby Health offers the convenience of online consultations with fully registered Australian Specialist General Practitioners (GP) and Nurse Practitioners (NP). Unlike traditional medical clinics, you can access care without waiting in line or travelling. Additionally, Abby remembers your medical history to provide continuity of care over time.

Do you offer prescription refills?

Yes, you can request a prescription refill through Abby if it is medically appropriate. The practitioner will review your medical history before issuing the prescription to ensure continuity of care. If additional information or tests are required, they may ask for further details.

Can I get a prescription through Abby?

Yes, our practitioners can prescribe medications if they determine it is clinically appropriate. Your prescription will be sent digitally to your phone, to take to your chosen pharmacy. Certain medications, such as restricted drugs, may require an in-person consultation.

Who are the practitioners on Abby Health?

All practitioners on Abby Health are fully licensed, Australian-based General Practitioners (GPs) or Nurse Practitoners (NPs) with years of experience. They are trained in telehealth and follow strict medical guidelines to ensure high-quality, evidence-based care. You'll receive the same level of medical expertise as you would in a traditional clinic.

Abby Health is an online telehealth platform that provides bulk billed and private medical consultations with Australian-registered Specialist General Practitioners (GP) and Nurse Practitioners (NP). Our goal is to make healthcare more accessible by offering same-day appointments, prescriptions, referrals, and medical certificates—all from your phone. Whether you're managing a chronic condition, need a prescription refill, or just have a health question, Abby is here to help.

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Disclaimer: The healthcare services offered through Abby Health, including Telehealth consultations, prescription refills, and medical certificates, are provided by licensed Australian doctors. Our services are designed to complement your healthcare needs but should not be used as a substitute for emergency medical care. For urgent medical concerns, please seek immediate attention from an emergency service provider.

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