Kids' Ear Infections in Australia: When to See a Doctor, What Helps at Home
If you're reading this at 10pm with a sore, tearful child, here's the plain-English answer first. Most middle ear infections in children resolve on their own within a few days, antibiotics are not always needed, and pain relief plus comfort is the most important thing in the first 24 to 48 hours (Royal Children's Hospital Melbourne, 2026). That doesn't mean you should ignore it. It means the priority is keeping your child comfortable, watching for red flags, and seeing a doctor if things don't settle, not panicking about whether you need an antibiotic tonight.
About five in six children will have at least one ear infection before the age of three (Healthdirect, 2026). The medical term is acute otitis media, an infection of the middle ear, the small space behind the eardrum. Younger children get them more often because their Eustachian tubes (the small drainage passages from the middle ear to the back of the nose) are shorter and more horizontal, which makes them prone to blockage when a cold or virus is around.
This guide walks through what ear infections look like, when to watch and wait, the red flags that need same-day or in-person care, what helps at home, and an honest note about what telehealth can and can't assess when it comes to a child's ears.
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Ear infections typically follow a cold. The pattern most parents will recognise: a few days of runny nose, then a child who's suddenly miserable, fevered, and pulling at one ear.
In babies and toddlers (who can't tell you what hurts):
- Pulling, rubbing, or tugging at one ear
- Unusual irritability or crying, especially when lying down
- Fever, often after a few days of a cold
- Trouble feeding (sucking and swallowing change ear pressure and can hurt)
- Disrupted sleep, waking distressed
- Sometimes balance changes, or pus or fluid coming from the ear (which means the eardrum has perforated, this usually relieves pain and heals on its own)
In older children:
- A clear complaint of ear pain
- Reduced hearing on the affected side, often described as muffling
- Fever
- A cold or runny nose in the days before
- Sometimes drainage from the ear
What's usually not an ear infection:
- Itchy ear without pain
- Ear pain only on flying or pressure changes
- Pain that comes only when the outside of the ear is tugged (this can suggest swimmer's ear, an outer ear infection, which is different)
The age pattern is worth knowing. Ear infections peak between six months and two years. From age three onwards, they get less frequent. By school age, most children outgrow them, though some do continue to have recurrent infections that warrant specialist review.
Australian guidelines, in line with international evidence, recommend watchful waiting for many ear infections in otherwise well children. The reason is that most clear up without antibiotics, antibiotics carry side effects (rashes, diarrhoea, allergies), and unnecessary use contributes to antibiotic resistance. That said, the threshold to treat is lower in some children, including very young infants and children with other risk factors.
Watchful waiting is usually appropriate when:
- The child is over two
- They're otherwise well, drinking, and not severely unwell
- Symptoms have only been going for a day or so
- There are no red flags
In this scenario, pain relief and comfort are the priority, and a GP review at 48 to 72 hours if things aren't improving.
See a GP within 24 hours if:
- Your child is under two with a clear ear infection
- Pain is severe and not settling with simple measures
- Symptoms have been getting worse, not better, over 48 hours
- There's drainage from the ear
- Your child has had recurrent ear infections
- You're worried (this counts; parents are usually right)
Red flags that need same-day, in-person care:
- A child who looks very unwell (pale, mottled, lethargic, hard to wake)
- Stiff neck, severe headache, or any change in alertness
- Swelling, redness, or pain behind the ear (this can suggest mastoiditis, a rare but serious complication)
- Persistent vomiting, especially with fever
- Any baby under three months with a fever
- Difficulty breathing
- A rash that doesn't fade under pressure
Call 000 or go to a hospital emergency department if:
- Your child is severely unwell, unresponsive, or having difficulty breathing
- A rash is non-blanching (doesn't fade when you press a glass against it)
Most of the early management of an ear infection is comfort, fluids, and watching closely.
Pain relief. Paracetamol or ibuprofen, given at the right dose for your child's weight, are the mainstays. Don't guess on dosing; use the dosing chart on the packaging or, better, check with your GP, the Royal Children's Hospital Kids Health Info site, or Healthdirect. If you've used pain relief before in the past 24 hours for any reason, mention this when you check, so total daily doses don't add up too high.
Upright comfort. Some children are more comfortable in an upright or slightly inclined position rather than flat on their back. A pillow elevation, an upright cuddle, or a baby car seat for short stints can help.
Fluids. Keep them drinking. Cool drinks, ice blocks, and small frequent sips often work better than large drinks when a child feels miserable. Dehydration is a real risk in unwell young children.
Warm, not hot, on the ear. A warm flannel held against the affected ear can soothe.
What to avoid.
- Don't put oils, drops, or anything else into the ear without GP advice. If the eardrum has perforated (which can happen and is usually self-limiting), drops can sit in the middle ear.
- Don't use cotton buds in the ear canal.
- Don't use aspirin in children. Use paracetamol or ibuprofen.
- Don't let your child swim or fly while the ear infection is acute. (Most paediatric guidance suggests waiting until pain has settled and any drainage has stopped.)
If your child isn't improving after 48 hours of comfort measures, or any red flag appears, see a GP.
Here's the honest answer that some online services don't give you. Diagnosing an ear infection definitively requires looking at the eardrum with an otoscope, and an otoscope examination has to be in person. A telehealth GP cannot look inside your child's ear from a video call.
What a telehealth GP can do is significant, and worth knowing about:
An online GP can:
- Take a careful history of the symptoms, the timeline, and any red flags
- Help you decide whether you can watch and wait at home, see a GP in person, or go to an emergency department
- Talk through pain relief, dosing safety, and home care
- Issue a script if it's clear from the history and your child's circumstances that an antibiotic at the class level is the right call (for example, a recurrent infection in a child with a known pattern, or a child where in-person care isn't accessible right now)
- Prescribe to a pharmacy near you, with the option of online prescriptions where eligible
- Arrange a follow-up
- Tell you, honestly, when an in-person ear examination is needed
What needs in-person care:
- The actual ear examination
- Children under two with new ear pain, in most cases
- Anyone with red flags
- Severe pain, drainage, or signs of complications
- Children with recurrent infections who haven't been seen in a while
Treatment categories at the class level. When antibiotics are appropriate, oral antibiotics from the class commonly used for childhood ear infections are the first line. Some children, particularly those with persistent or recurrent infections, are referred to an ENT specialist, who may discuss options like grommets (small ventilation tubes) for selected cases.
Follow-up. A child whose symptoms aren't fully resolving, or who has had several infections in a year, deserves a follow-up review. Hearing can be temporarily reduced for weeks after an ear infection, and a GP will check that it's recovering.
Online appointments for kids' health
Abby Health is an online-first clinic where Australian GPs see family health patients seven days a week. For kids' ear concerns, the most useful thing we can offer at 10pm on a Sunday is a calm, careful conversation: walking through your child's symptoms, helping you sort red flags from routine, advising on pain relief, and being honest about whether an in-person examination is needed.
For families in remote areas, parents juggling shift work, or anyone trying to avoid an unnecessary emergency department visit at midnight, an online-first clinic can be the right first call. Continuity is built in: the next time you book, your child's history is in front of the doctor, so you don't have to start from scratch. Abby AI, our medical AI, supports the doctor by surfacing your child's record before the consult, never replacing clinical judgment.
To schedule an appointment, see the booking page. Abby Health is bulk billed for eligible patients with a valid Medicare card. Strict eligibility criteria apply. Not a substitute for emergency care. Call 000 for emergencies.
Severe illness, swelling behind the ear, neck stiffness, lethargy, persistent vomiting, difficulty breathing, or a non-blanching rash. Call 000 or go to a hospital. Babies under three months with any fever also need urgent in-person assessment.
Both are commonly used for pain relief in children. Doses, timing, and whether to use one or both depend on age and weight. Check the dosing chart, or better, ask a GP, especially if you've already given pain relief in the past 24 hours.
Frequent infections in young children are common because of the shape of their Eustachian tubes. If your child has had several in a year, or hearing seems affected for long periods, a GP review is worth booking. Some children benefit from ENT specialist referral.
A perforation usually relieves the pain and heals on its own within a few weeks. It still warrants a GP review. Don't put anything in the ear, and avoid getting water in it. Hearing should return as the eardrum heals.
A telehealth GP can take a thorough history and help you work out the likely cause, but a definitive diagnosis requires looking at the eardrum with an otoscope, which is in-person. We're upfront about that.
Often, no. Most ear infections in otherwise well children over two resolve on their own within a few days. Antibiotics are recommended in younger infants, severe cases, and certain risk situations. A GP can help you decide.
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