Arthritis Treatment: Managing Joint Pain with an Online GP
Arthritis is not a single disease. It is a term that covers more than 100 different conditions affecting the joints, surrounding tissues, and other connective structures. What they share in common is inflammation or degeneration of the joints, leading to pain, stiffness, and reduced mobility. The severity ranges widely, from mild discomfort that comes and goes to progressive, disabling conditions that affect daily life.
The most common forms of arthritis in Australia include the following.
Osteoarthritis
Osteoarthritis (OA) is the most prevalent form, affecting approximately 2.2 million Australians according to Arthritis Australia. It occurs when the cartilage that cushions the ends of bones within a joint gradually breaks down over time. As the cartilage wears away, bones may begin to rub against each other, causing pain, swelling, and stiffness. Osteoarthritis most commonly affects the knees, hips, hands, and spine. It tends to develop gradually and is more common in people over 45, though joint injuries or repetitive strain at any age can accelerate its onset.
Rheumatoid Arthritis
Rheumatoid arthritis (RA) is an autoimmune condition in which the immune system mistakenly attacks the lining of the joints, known as the synovium. This triggers chronic inflammation that can damage cartilage and bone if left untreated. RA typically affects the smaller joints first, such as the hands and feet, and it often presents symmetrically, meaning both sides of the body are involved. Unlike osteoarthritis, rheumatoid arthritis can develop at any age and tends to involve systemic symptoms such as fatigue, low-grade fever, and general malaise. Women are affected roughly two to three times more often than men, according to Arthritis Australia. Research published in The Lancet notes that early intervention is critical for slowing joint damage in RA.
Other Common Types
Several other forms of arthritis are also seen in Australian clinical practice. Gout is caused by the accumulation of uric acid crystals in the joints, commonly affecting the big toe, and can cause sudden, intense episodes of pain and swelling. Psoriatic arthritis affects some people with psoriasis and can cause joint pain, stiffness, and swelling alongside skin symptoms. Ankylosing spondylitis primarily affects the spine and sacroiliac joints, causing stiffness and pain in the lower back that is often worse in the morning or after periods of inactivity. Juvenile idiopathic arthritis is the most common form of arthritis in children and adolescents, affecting around 6,000 Australian children according to Arthritis Australia.
Each type of arthritis has its own underlying mechanisms, risk factors, and treatment approaches, which is why accurate diagnosis matters so much.
Arthritis symptoms can vary considerably depending on the type and severity of the condition, but there are common patterns that patients and clinicians look for.
The most frequently reported symptoms include:
- Joint pain that may be constant or may come and go, often worsening with activity or at the end of the day (in osteoarthritis) or in the morning (in inflammatory types like rheumatoid arthritis)
- Stiffness, particularly after periods of rest or sleep, lasting anywhere from a few minutes in osteoarthritis to more than an hour in inflammatory arthritis
- Swelling around the affected joint, which may be visible or felt as a sense of puffiness or warmth
- Reduced range of motion, making it harder to bend, grip, walk, or carry out everyday tasks
- Warmth and redness around the joint, which may indicate active inflammation
- Fatigue, especially in autoimmune forms of arthritis where the immune system is chronically activated
For osteoarthritis, the symptoms tend to develop slowly over months or years and are often localised to specific joints. For rheumatoid arthritis, the onset can be more sudden, and symptoms may be accompanied by general unwellness. Gout typically presents as acute, severe episodes of joint pain that develop rapidly, often overnight.
One of the challenges with arthritis is that early symptoms can be easy to dismiss. A bit of morning stiffness or an aching knee after exercise might be attributed to ageing or overuse. While that may sometimes be the case, persistent or worsening symptoms that last more than a few weeks are worth discussing with a GP. Healthdirect Australia recommends seeking medical advice if joint pain or stiffness lasts for more than two weeks, as early assessment can make a meaningful difference to long-term outcomes.
There are certain signals that warrant earlier rather than later medical attention: joint pain accompanied by fever or unexplained weight loss, morning stiffness lasting longer than 30 minutes on most days, a sudden and severe onset of pain in a single joint, or swelling that does not resolve within a few days. None of these should be attributed to ageing without a proper clinical assessment.
There is no single test that diagnoses all types of arthritis. Diagnosis typically involves a combination of clinical assessment, patient history, physical examination, and targeted investigations.
A GP will usually begin by asking about the nature, location, and duration of joint symptoms, what makes them better or worse, whether there is a family history of arthritis or autoimmune conditions, and how the symptoms are affecting daily life. This conversation is a critical part of the diagnostic process and is one of the reasons continuity of care matters. A GP who already understands a patient's broader health picture is better placed to identify patterns and changes over time.
Depending on the clinical picture, the GP may arrange:
- Blood tests to check for markers of inflammation (such as C-reactive protein and erythrocyte sedimentation rate), rheumatoid factor, anti-CCP antibodies (which may suggest rheumatoid arthritis), or uric acid levels (relevant to gout)
- Imaging, including X-rays to assess joint damage and narrowing of joint spaces, or ultrasound and MRI for earlier detection of soft tissue inflammation
- Joint fluid analysis, where fluid is drawn from a swollen joint and examined for crystals (in suspected gout) or signs of infection
In many cases, a GP can diagnose osteoarthritis based on clinical history and physical examination alone, without requiring imaging. The Royal Australian College of General Practitioners (RACGP) notes that routine imaging is not always necessary for osteoarthritis diagnosis and should be guided by clinical need rather than used as a screening tool.
For suspected inflammatory or autoimmune arthritis, the GP will typically initiate investigations and, depending on results, refer the patient to a rheumatologist for further assessment and specialist management. The key point is that a GP is the starting point for diagnosis, and the sooner the process begins, the sooner a treatment plan can be put in place.
Arthritis treatment is rarely a single intervention. For most patients, effective management involves a combination of approaches tailored to the type and severity of the condition, the joints affected, and the patient's overall health and goals.
Lifestyle and Self-Management
For osteoarthritis in particular, lifestyle measures are considered first-line treatment. The RACGP guidelines for osteoarthritis management emphasise the following:
- Exercise is one of the most effective treatments for osteoarthritis. Regular physical activity, including low-impact exercises such as walking, swimming, cycling, and strength training, can help reduce pain, improve joint function, and maintain mobility. Exercise does not wear out joints. On the contrary, it strengthens the muscles that support them.
- Weight management can make a significant difference for weight-bearing joints such as the knees and hips. Research published in JAMA has shown that even a modest reduction in body weight may help reduce pain and slow disease progression in people with knee osteoarthritis.
- Heat and cold therapy can help manage symptoms at home. Heat packs may ease stiffness, while cold packs can reduce swelling during flare-ups.
- Assistive devices and joint protection strategies, such as supportive footwear, walking aids, or ergonomic modifications at work, can reduce strain on affected joints.
Allied Health Support
A GP may recommend referral to a physiotherapist for a structured exercise programme, an occupational therapist for joint protection and task modification strategies, or a dietitian if weight management or anti-inflammatory dietary patterns are relevant. These allied health services can be accessed through a GP Management Plan (GPMP) and Team Care Arrangement (TCA), which may provide Medicare rebates for a set number of allied health visits per year.
Medications
When lifestyle measures alone are not sufficient, several classes of medication may be considered:
- Paracetamol may provide mild short-term relief for some patients, although recent evidence has questioned its effectiveness for osteoarthritis pain specifically. A GP can advise on whether it is appropriate in each individual case.
- Non-steroidal anti-inflammatory drugs (NSAIDs) such as ibuprofen or naproxen can help reduce pain and inflammation. These may be used topically (as gels or creams) or orally, depending on the clinical situation. Oral NSAIDs carry risks including gastrointestinal and cardiovascular side effects, so they are typically used at the lowest effective dose for the shortest duration necessary.
- Corticosteroid injections into affected joints can provide temporary relief of inflammation and pain, particularly in osteoarthritis and inflammatory arthritis. These are typically administered by a GP or specialist.
- Disease-modifying anti-rheumatic drugs (DMARDs) are the cornerstone of rheumatoid arthritis treatment. Methotrexate is the most commonly used first-line DMARD, and it works by suppressing the overactive immune response that drives joint inflammation. DMARDs require regular monitoring through blood tests and are prescribed and overseen by a GP or rheumatologist.
- Biologic and targeted synthetic DMARDs are newer therapies used when conventional DMARDs are insufficient. These include TNF inhibitors and JAK inhibitors, among others. They are typically initiated by a rheumatologist and may be accessed through the Pharmaceutical Benefits Scheme (PBS) for eligible patients.
The choice of medication depends on the type of arthritis, its severity, the patient's other health conditions, and how well they respond to initial treatments. This is a conversation between the patient and their GP, and it often evolves over time as the condition changes.
Arthritis is a chronic condition, and its management is an ongoing process rather than a one-off event. The goal of long-term management is to control symptoms, preserve joint function, minimise the impact on daily life, and slow disease progression where possible.
Several principles underpin effective long-term management.
Regular GP reviews are essential. Arthritis symptoms can change over time. Medications may need adjusting. New symptoms or complications can emerge. A regular schedule of GP consultations helps ensure that the management plan remains current and effective. The frequency of reviews depends on the type and severity of the condition, but most patients benefit from at least an annual review, with more frequent check-ins during periods of active change.
Medication adherence matters, particularly for patients on DMARDs or biologic therapies for inflammatory arthritis. These medications work best when taken consistently, and missing doses or stopping treatment without medical advice can lead to disease flare-ups and progressive joint damage.
Monitoring for complications is part of the picture. Some arthritis medications require regular blood tests to check liver function, kidney function, and blood counts. Inflammatory arthritis can also affect other parts of the body, including the eyes, lungs, and cardiovascular system, so a GP may recommend periodic screening for these complications.
Mental health is relevant and often underestimated. Living with chronic pain and reduced mobility can take a toll on mental wellbeing. The Australian Institute of Health and Welfare reports that people with arthritis are more likely to experience depression and anxiety than the general population. Addressing mental health as part of the overall management plan is not an afterthought. It is good clinical practice.
Staying active remains important at every stage. While the type and intensity of exercise may need to be adjusted as the condition evolves, remaining physically active is consistently recommended by the RACGP, Arthritis Australia, and international guidelines. A GP or physiotherapist can help design a programme that is safe and appropriate for the individual.
Planning ahead is also worthwhile. For patients with progressive forms of arthritis, discussing future options with a GP, including when surgical intervention such as joint replacement might be considered, helps patients make informed decisions about their care pathway well before those decisions become urgent.
Joint pain holding you back?
A GP is the first point of contact for arthritis and plays a central role in diagnosis, initial treatment, ongoing management, and coordination of care. For many patients with osteoarthritis, a GP can manage the condition comprehensively without the need for specialist referral.
A referral to a rheumatologist is typically recommended in the following circumstances:
- There is a suspected diagnosis of rheumatoid arthritis, psoriatic arthritis, ankylosing spondylitis, or another inflammatory or autoimmune arthritis
- Symptoms are not responding adequately to initial treatment
- DMARD or biologic therapy is being considered or needs adjustment
- There is diagnostic uncertainty and further specialist assessment is needed
- The patient is experiencing extra-articular complications (symptoms affecting organs outside the joints)
A referral to an orthopaedic surgeon may be appropriate when joint damage has progressed to the point where surgical options, such as joint replacement, are being considered.
In all of these cases, the GP remains the coordinating clinician. They write the referral, receive specialist reports, manage medications between specialist appointments, and provide the continuity of care that is essential for any chronic condition. The RACGP's guidelines on osteoarthritis management reinforce the GP's central role in the multidisciplinary care of arthritis patients.
For patients in regional and remote areas, or those facing long waits for specialist appointments, the GP's role becomes even more important. Initiating assessment, arranging investigations, starting first-line treatment, and monitoring symptoms while a specialist appointment is pending are all within the scope of general practice. An online GP consultation can be particularly valuable in this context, ensuring that care continues even when in-person access is limited.
Abby Health is Australia's largest online-first clinic, and chronic conditions like arthritis are at the heart of what the care network is designed to support.
Through Abby Health, patients can book a consultation with a GP from a care network of over 300 clinicians, available seven days a week, 365 days a year. There is no waiting room and no need to take time away from work or travel to a clinic for a consultation that can be effectively conducted online. For patients managing a chronic condition like arthritis, where regular reviews and ongoing communication with a GP are essential, that accessibility matters.
Consultations can be bulk billed for eligible patients with a valid Medicare card. This removes one of the most common barriers to consistent chronic disease management: cost. When patients know they can see a GP without an out-of-pocket expense, they are more likely to attend regular reviews rather than waiting until symptoms become severe.
One of the most meaningful aspects of chronic care is continuity. At Abby Health, 71 per cent of patients rebook with the same clinician. For arthritis patients, that means the GP who first assessed the joint pain, arranged blood tests, and started the treatment plan is often the same GP managing the condition at the six-month or twelve-month review. They already understand the patient's history, medication tolerance, and goals. That continuity reduces the need to repeat the same story at every visit and supports better clinical decision-making over time.
Before each consultation, Abby AI, our clinical decision-support tool, surfaces the patient's relevant medical history, previous consultations, medication records, and test results for the clinician. This means the GP arrives at the appointment already informed, not starting from a blank page. Abby AI does not diagnose or prescribe. It supports the clinician by ensuring that the clinical picture is complete before the conversation begins.
During a consultation, a GP can issue prescriptions for arthritis medications electronically, sent directly to the patient's preferred pharmacy. They can also write referrals to specialists, including rheumatologists and orthopaedic surgeons, and arrange pathology requests for blood tests and imaging. For patients who need a GP Management Plan or Team Care Arrangement to access allied health services, these can be initiated or reviewed during the consultation as well.
Arthritis does not stop on weekends or public holidays, and neither does care at Abby Health. Whether a patient needs a medication review, a new referral, help managing a flare-up, or a routine check-in as part of their long-term management plan, the consultation is available when it is needed.
Editorial Standards
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- Australian Institute of Health and Welfare. Arthritis and other musculoskeletal conditions. aihw.gov.au
- Arthritis Australia. What is arthritis? arthritisaustralia.com.au
- Healthdirect Australia. Arthritis. healthdirect.gov.au
- Royal Australian College of General Practitioners (RACGP). Guideline for the management of knee and hip osteoarthritis. racgp.org.au
- Arthritis Australia. Juvenile arthritis. arthritisaustralia.com.au
- Smolen JS, Aletaha D, McInnes IB. Rheumatoid arthritis. The Lancet. 2016;388(10055):2023-2038. doi:10.1016/S0140-6736(16)30173-8
- Messier SP, et al. Effects of intensive diet and exercise on knee joint loads, inflammation, and clinical outcomes among overweight and obese adults with knee osteoarthritis. JAMA. 2013;310(12):1263-1273. doi:10.1001/jama.2013.277669
- Hunter DJ, Bierma-Zeinstra S. Osteoarthritis. The Lancet. 2019;393(10182):1745-1759. doi:10.1016/S0140-6736(19)30417-9
- Australian Rheumatology Association. Patient information: Rheumatoid arthritis. rheumatology.org.au
Editorial Standards: This article was written by Charlie Veitch and medically reviewed by Dr Ramu Nachiappan, FRACGP, who brings 35 years of general practice experience to the clinical review of Abby Health's patient education content. All claims are supported by peer-reviewed research or government health authorities. Abby Health is committed to providing accurate, evidence-based health information that meets the standards Australian patients deserve.




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